This months speaker was Chris Braunsdorf and his topic was Meet your users: Learning from the iPad, iPhone, and Facebook & thinking about the future of user interfaces. Starting with the story of people searching for ”Facebook login’ in Google and being confused when the top result was not Facebook, but an article on Read Write Web.
Opening the conversation to the room, a lot of discussion was about the responsibility of the UX/UI professional to help fix these issues. Bolstered by points such as the increase in age of users to Facebook and the web in general, Chris mentioned a quote from an article by Gillian Andrews about web literacy and our expectation that everyone knows what a URL is. Google’s video showing that people are not really aware of what a browser is pushed the conversation forward.
Moving to the iPad and iPhone, Chris then steered the conversation towards the simplicity of devices and asked, will that solve some of the problem? I think the initial problem (about logging in to Facebook) will remain until the iPad does away with Safari completely and becomes the browser itself. Though it wasn’t brought up I was reminded about ‘The Social Agent‘ by Chris Messina and the direction that is taking.
All-in-all I thought it was good discussion (barring some early technical difficulties) and I’m looking forward to the next meeting.